RETURNS

KLA SCHOOL SUPPLY IS HAPPY TO HELP WITH YOUR RETURN SUBJECT TO THE GUIDELINES NOTED BELOW. EXCHANGES ARE NOT POSSIBLE THROUGH THIS PROCESS. IF YOU HAVE A REPLACEMENT ITEM IN MIND, WE SUGGEST THAT YOU RETURN THE UNWANTED ITEM FOR CREDIT TO THE ORIGINAL FORM OF PAYMENT AND PLACE A NEW ORDER ONLINE FOR THE REPLACEMENT ITEM. 

GUIDELINES

RETURNS MUST BE MADE WITHIN 30 DAYS OF RECEIPT OF MERCHANDISE. ALL RETURNS MUST RECEIVE PRIOR AUTHORIZATION TO INSURE PROPER CREDIT. DISCONTINUED OR CLEARANCE ITEMS ARE NOT RETURNABLE. CUSTOMIZED OR SPECIAL OCCASION/EVENT ITEMS ARE NOT RETURNABLE. RETURNED ITEMS MUST BE UNWORN, UNWASHED AND PACKAGED AS THEY ARRIVED. RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE.

RETURN POLICY

In order to insure proper credit all returns must be authorized by Chattanooga Clothing in advance. Authorized returns must be made within 30 days and be accompanied by a return authorization form or number from Chattanooga Clothing. Returns must be unworn, unwashed and in original salable condition. Discontinued or close-out items are not returnable. All return shipping must be prepaid. Claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise. Contact us at our KLA RETURNS PORTAL for return assistance.